Privacy Policy

Time4You, represented by Silvana Costa dos Santos, a sole proprietor registered under NIF 293 331 804, is committed to complying with all applicable legal standards regarding privacy and the protection of personal data, in particular the General Data Protection Regulation (GDPR – EU 2016/679).

We value the trust of our clients and partners and are fully committed to processing personal data lawfully, transparently, and securely.

Scope

This policy applies to the processing of personal data within the context of the services provided by Time4You, namely:

  • Personal and functional home organization

  • Property management

  • Coordination of household services

  • Support for absentee homeowners

  • Communication with clients and partners

"Personal data" means any information relating to an identified or identifiable natural person.

Data Controller

The data controller is Silvana Costa dos Santos, who determines the purposes and means of personal data processing and ensures the implementation of appropriate technical and organizational measures.

For privacy-related matters or to exercise your rights, please contact: [email protected]

Data Collection

Personal data may be collected through the following channels:

  • Website contact forms

  • Phone, email, or WhatsApp communication

  • Social media

  • In-person or video meetings

  • During the delivery of contracted services

Collected data may include: name, contact details, property address, service preferences, and information required for logistics and invoicing.

Purposes of Data Processing

Personal data is collected and processed for the following purposes:

  • Provision of contracted services

  • Communication with the client

  • Invoicing and legal compliance

  • Personalizing the service experience

  • Sending informational or promotional communications, when authorized

Legal Basis

Data is processed on the basis of:

  • Contract performance

  • Data subject’s consent (when applicable)

  • Legitimate interests of the controller, provided they do not override the rights of the data subject

  • Legal obligations

Data Retention

Personal data is retained only for the time strictly necessary to fulfill the purposes for which it was collected or as required by law.

Where possible, data will be minimized or anonymized once it is no longer needed.

Data Security

Time4You applies appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, loss, destruction, or any form of unlawful processing.

Third-Party Sharing

Personal data may be shared with service providers contracted by Time4You (e.g., accountants, maintenance providers, operational partners), always under confidentiality agreements and with adequate data protection safeguards.

Time4You does not sell personal data or use it for purposes other than those expressly stated.

Data Subject Rights

Under applicable law, you have the right to:

  • Access your personal data

  • Request correction or update

  • Request erasure of data, when applicable

  • Object to or restrict processing

  • Withdraw previously given consent

To exercise your rights, please contact: [email protected]

Cookies

The Time4You website may use cookies to improve your browsing experience and collect statistical data. You may configure your browser at any time to manage or reject the use of cookies.

Policy Updates

Time4You reserves the right to update this privacy policy as necessary. We recommend reviewing this page periodically to stay informed of any changes.

Contact

For further clarification on this policy or on the processing of your personal data, please contact the data controller at: [email protected]

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